Resume
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🚗 CarMax
Sr. Manager, Product Design | 07.22 - present
I manage design over the In-Store & E-commerce sections of the Product Org.
🛫 Scott’s Cheap Flights
Director, Product Design | 06.21 - 07.22
I head up the Design & Research teams here at SCF. The Design Team helps drive consistency in our user experience and design. Additionally, we will be building empathy and a deep understanding of our current and future members so our products best reflect their desires and exceed their expectations.
👨🏫 MICA & VCU Brandcenter
Adjunct Design Professor | 08.17 - Present
At Brandcenter, I teach a 1st year graduate level course focusing on understanding how humans communicate with humans and work to translate how those principles might apply to how humans communicate with machines. We then take a brief look in NLPs, machine learning, techniques to mapping out the conversation flow, research and usability testing with bots and finally build out a fully functioning and branded chat bot.
At MICA, I teach the Design 101 course where we go through the entire design process from generative discovery, framing of opportunities and solutions, prioritizing based on user and business needs, understanding flows, wireframes, design systems and presenting work.
🚗 CarMax
Sr. Manager, Product Design | 03.21 - 06.21
I was design lead over 3 verticals and helped aid designers in having a more effective workflow, lead multi-team workshops and bridged the gap between Enterprise Architecture and Design to ensure constancy in our use of data in building world class car buying experiences for customers.
Lead Product Designer | 09.19 - 03.21
As a Product Design Manger, I lead design within the Online Checkout, Self Progression and Conversation UI Product Group. Within this group, I help designers and their teams on various opportunity areas and products ranging from .com to associate facing. Core responsibilities of this role are; to oversee design, help craft long-term business strategy with leadership, ensure consistency, bridge communication and align designers in different product groups, advocate for the customer, stay current and educate others on best practices in discovery and design, and facilitate workshops across the org.
Sr. Product Designer | 04.17 - 09.19
I worked across and lead collaboration between multiple product teams in the online checkout (e-commerce) space. My team was driving innovation with alternate delivery options and bringing all purchase capabilities online for the customer. I was responsible for all forms of product discovery, aligning stakeholders on product strategy, executing production ready designs and specs and helping to craft the long term vision of CarMax. All while helping to evolve our design system and delivering quality and delightful experiences to our customers to meet their ever changing needs and expectations.
🪒 Dollar Shave Club
Sr. Experience Designer | 12.15 - 04.17
As a Sr. Experience Designer working at Dollar Shave Club I led large roadmap projects, led UX for the entire consumer facing e-commerce web platform, led various business innovation initiatives and helped challenge the norms of traditional e-commerce platforms. I helped craft the holistic brand experiences throughout all touch points of our subscription customers. I ideated, designed and polished new features for existing digital properties, and conceptualizing new products and digital experiences.
Experience Designer | 07.15 - 12.15
As an experience designer at Dollar Shave Club, I helped craft the holistic brand experiences throughout all touch points of our subscription customers. I ideated, designed and polished new features for existing digital properties, and conceptualizing new products and digital experiences.
1️⃣ Team One USA
Experience Designer | 04.14 - 07.15
Working on Lexus, Lexus Dealers Association, 2K Games and various internal projects my role was to ensure the end user has the best possible interaction with the brand across all digital and physical touch points.
💡 VML
UX Design Intern | 05.13 - 08.13
I was brought in as an Art Direction intern, but I worked half of the time in the creative department, and the other half with the UX team. In my short internship, I worked on multiple accounts including: Campbells Soup, BallPark Franks, Hillshire Farm, Ernst & Young, Xerox and did extensive work on 2 new business pitches.